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App Features

Organise and pay all your TNB bills no matter where you are with the new myTNB app. Experience better features and a sleek new look that makes all your TNB transactions easier and faster than ever before.

  • View and pay bill
  • Learn your energy consumption for the past 6 months
  • Manage multiple accounts
  • Save your credit card details for faster in-app payment option
  • Simple way to submit feedback for bill related matters
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myTNB UI

myTNB Application Guideline

This guide will provide you with the information you need to easily set up your TNB account, how do you make multiple payment and many more! Just follow the simple step by step directions to begin quickly, effectively and start using myTNB app today!

User Guide
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Frequently asked questions

01. What is myTNB mobile app?
myTNB mobile app is a digital service to manage your TNB electricity account. View and pay your electricity bills anytime, anywhere, and manage your TNB account on the go!
02. What’s new on this app?
New features include a personalized, interactive Dashboard with a detailed view of your usage for the past 6 months, multiple account views, faster in-app payment with the option to save your credit cards, and a stress-free way to submit feedback.
03. How can I contact TNB?
Getting in touch has never been easier. Call us on 15454 for Outages & Breakdowns and 1-300-88-5454 for Billing & General enquiries about your account. You can also drop us an email at tnbcareline@tnb.com.my or message us on Facebook at http://www.facebook.com/TNBCareline. Alternatively, navigate to ‘Feedback’ on the navigation bar to send an enquiry to our team.
04. Is my personal data safe?
Absolutely. Your privacy is of utmost importance to us, therefore we employ the latest internet security technology to ensure the safety and confidentiality of your data.
05. I have an existing myTNB account, can I use the same account?
Yes, you certainly can! myTNB mobile app and myTNB Portal uses the same set of credentials (user ID and password).

Download myTNB app NOW. It’s easy

This app is only available on ( Android v5.0 & IOS v9) and above
Google Play Apple Store
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