Always there for you, anytime & anywhere
We have learned a lot through challenging situations these past two years. But, now we can finally be back with the new everyday life.
In light with the latest progress of Malaysia towards the endemic phase, our services are available for you through digital channels for your safety and convenience.
myTNB App
Enjoy the convenience of myTNB App on your device at anytime and anywhere!
- Manage all of your TNB electricity accounts in one place
- Track your monthly or daily* energy consumption
- Pay your bills whenever and wherever you choose
- Submit an enquiry
- Check and receive updates of your application status
*Available for all customers with activated smart meters
In case you haven’t tried the latest features of the app, the most recent updates include:
- Stay on top of your monthly usage by setting up your Energy Budget** to monitor your energy consumption. You will be alerted when your usage reaches 75% and 100% of your budget threshold.
**Available for residential customers with smart meters installed
Find out more about myTNB app here.
More Services on myTNB Portal
myTNB Portal can do everything that myTNB App can do and more! Additional services available on the myTNB Portal:
- Moving in? Apply for a new electricity supply or change the landlord's account to your name
- Moving out? Apply for account closure
- Check your application status
Alternative channels for further assistance:
| Electricity supply interruptions |
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| Account-related enquiries |
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Alternative online bill payment |
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Kedai Tenaga
Click here for Kedai Tenaga Operation hours
Schedule Your Appointment Online & #StaySafe
Book an appointment slot to go to Kedai Tenaga and schedule your preferred date and time. You will receive priority attention at the counter.
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While we are eager to welcome you to our branches, please note that we have implemented extra precautionary measures in-line with the latest SOPs to ensure everyone’s safety and comfort while being in our premises.
#staysafe
